People walk back and forth in a makeshift training yard after another well-known Solihull venue was turned into a quarantine hotel almost overnight.
The Ramada Hotel in Solihull is now a facility for travelers flying into the UK from Red List countries.
We reported earlier this week how a Cheshire man described his experience at Ramada Solihull as a “nightmare”.
Read more: Staff direct traffic at St. John’s Hotel Solihull as it welcomes red-list arrivals
The Ramada Solihull has been contacted several times by email and phone call at the front desk but has not yet responded. BirminghamLive has also contacted Ramada’s parent company Wyndham Hotels and Resorts again without a response.
People walking back and forth in the hotel parking lot
(Image: Birmingham Mail / Darren Quinton)
Rhodri Dafydd, 25, from Cheshire, flew back to Birmingham from Mexico – via Turkey, which is on the government’s red list.
The 25-year-old was hiding in Solihull but was furious about his experience.
He shared photos of lean-looking meals of chicken tikka masala and rice that “didn’t touch the surface”.
He told CheshireLive, “I understand the need to quarantine and stop the virus from spreading and I was fully aware that I was taking any risk in the first place.
“However, I find the service we received here completely unacceptable.”
Employee of the hotel car park in Solihull
(Image: Birmingham Mail / Darren Quinton)
He added, “The food wasn’t great, I couldn’t sleep at night because of the noise the security people make, and we’re only allowed 20 minutes of fresh air a day.”
Overnight stays and weddings have been canceled at the hotel, which usually has a gym, relaxation center, and a selection of restaurants, including the popular George Restaurant.
The well-known venue in the city center
(Image: Darren Quinton)
The neighboring Hotel St. John’s told BirminghamLive that the quarantine and hotel selection were a matter for the government.
The Ministry of Health and Welfare said it couldn’t comment on certain hotels but said protecting the public was a top priority.
Weddings were in tatters after the Ramada Hotel in Sutton Coldfield emailed couples that bookings were being canceled with immediate effect.
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Smith’s Wood’s Lee Baglin, who was due to hold his July 10 wedding reception at the Ramada, said he had been told it would be a quarantined hotel.
Now Wyndham Hotels & Resorts, the franchisor of the Ramada brand, has requested an investigation into the incidents at the Sutton venue.
BirminghamLive has requested a response from Ramada Solihull and Wyndham Hotels & Resorts but has not yet received a response.
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